The good, the bad and the downright difficult

8 steps to dealing with people you’d rather not
Frances Kay

Solutions for dealing with awkward people at work.

This is a practical guide by a well-known business book author and international business coach to understanding and dealing with the wide range of characters encountered in a workplace. The book deals with a variety of issues from minor tensions to outright was or personality clashes in the office. Highly accessible, the book provides easy-to-follow solutions for common and less common problems and situations.

978-1-904879-65-7 • £12.99 PB
Rights: All
Sales territory: World ex. Asia & ANZ
Asia & ANZ sales: MCL*
July 2007