The Flying Circus
Why we love to hate our airlines and airports
Henry Mintzberg
A management guru provides witty and funny tales of the indignities and
frustrations of air travel in modern times.
Management guru Henry Mintzberg has suffered the indignities of modern air
travel for years. It’s an experience he defines as akin to cattle-car herding,
which begins at depressingly generic and chaotic airports, and passes through
agonizing hours in cramped, sardine-class seats where you are served
mystery-meat meals and inflicted with “customer service” that amounts to
constant interruptions as you try to sleep or read.
This witty and humorous book is Mintzberg’s revenge on the airlines and a
culture of commercialism that has taken to the skies and reduced a
once-enjoyable adventure to a flying circus.
“Mintzberg is wasted in the management industry. He should write more books like
this and keep us entertained…He cuts though pretentiousness with wicked wit.”
Alison Eadie, Daily Telegraph
HENRY MINTZBERG is a professor of management at McGill University in Canada. He
is widely recognised as one of the world’s leading thinkers and writers on
business management and strategy.
1-904879-48-9
£6.99 PB
Rights: English language
Sales territory:World ex. Asia & ANZ • Asia & ANZ sales: MCIA* |